Why work with a SAP partner?
SAP recognises how much its customers benefit from purchasing through specialist partners such as J2. As a result, it actively encourages them to do so. But what are the benefits?
Personalised relationships with solutions tailored to your exact needs.
Sometimes working directly with a large organisation like SAP may not be practical. Partners can often offer more specialist knowledge and the flexibility to quickly tailor solutions to meet your exact needs.
Added value with Partner Delivered support.
Some partners such as J2, are able to offer added value through Partner Delivered Support. With this scenario, whilst of course you still have direct access to SAP expertise, your partner will work with you on support issues e.g. proactively managing tickets on your behalf with SAP. This service extends across all your SAP Sybase requirements, from license management through to support and planning.
Partner Delivered Support is free of charge and can even be more cost-effective than your standard SAP support model.
Access to products only available through the partner network.
Virtually all of SAP’s SME customers are serviced directly through partners and for this reason some SME specific solutions such as ASE Edge are only available to buy through the partner network.
Why choose J2?
At J2, we know SAP Sybase inside, out.
First and foremost, J2 are database experts. With decades of “hands-on” SAP Sybase expertise, developed working client-side, we understand first-hand the kinds of challenges you face and the best license configurations to meet them. The result is lower TCO, project success and happy customers.
Expert consultancy when you need it.
SAP Sybase is all that we do. As a result, you can be confident of working with a specialist consultant who will react quickly to your needs. Areas of expertise include; Database Planning & Design, Database Upgrades & Support, Cross-Platform Migrations – Sybase, SQL Server, Oracle, Troubleshooting/Fine tuning of database systems, Estate Reviews and SAP training courses.
Consultancy is available from one day assignments to longer term DBA support.
The best of both worlds.
With J2, you get the benefit of working with a dedicated SAP Sybase specialist whilst enjoying the cost and support advantages of a large SAP partner. Our relationship with itelligence, the UK’s biggest and award-winning SAP partner ensures that our customers can benefit from Partner Delivered Support as well as access to excellence across the wider SAP solutions base.